Domestic Shipping (United States)
All US orders ship free via our trusted logistics partners. Orders are processed within 1–2 business days and typically arrive within 5–10 business days.
- Standard Shipping: Free — 5–10 business days
All orders include tracking. You will receive a confirmation email with your tracking number once your order has shipped.
International Shipping
We ship worldwide. International shipping rates are calculated at checkout based on your location.
- All International Orders: 6–12 business days
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
Order Processing
Orders placed before 2:00 PM EST on business days are processed the same day. Orders placed after 2:00 PM EST or on weekends/holidays will be processed the next business day.
Returns & Exchanges
We offer a 30-day money-back guarantee on all orders. If you're not completely satisfied with your purchase, you may return it for a full refund.
- Items must be in original, unworn condition
- Include original packaging
- Contact support@velore.co to initiate a return
- Return shipping is on us for US orders
Refunds are processed within 5–7 business days of receiving the returned item.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately at support@velore.co. We will send a replacement at no additional cost.
Questions about shipping? Contact us